SYNC® Connect Overview

Powerful way to connect to your vehicle-remotely

SYNC Connect allows Ford owners to stay connected to their vehicles in a way they've never been able to before. This available built-in technology-powered by a 4G LTE modem and the AT&T network*-connects owners to their vehicles through FordPass™ on their smartphones.

With a SYNC Connect-equipped vehicle, you can use FordPass to access advanced remote features.

Turn your vehicle into a Wi-Fi hotspot
If you have a 2018 or newer SYNC Connect-equipped vehicle you may be able to use your modem to create a hotspot for up to 10 Wi-Fi capable devices so you and your passengers can stay connected wherever you roam. Enjoy surfing the web, streaming music and more. Learn how to turn your vehicle into a powerful Wi-Fi hotspot.

Lock and unlock your vehicle's doors
No need to hurry back to your vehicle, you can lock or unlock the doors from just about anywhere.

Remotely start your vehicle and climate control system
With the press of a button on your phone, you can start your vehicle. And, if you select Auto or Last Setting, you can set your vehicle at the same temperature and fan speed you previously selected. If it's snowing outside, your vehicle can be nice and toasty; and if it's a scorcher, it can be nice and cool.

Set up a remote start calendar
Whether you leave for work at the same time every day-or only on Tuesdays and Thursdays-just schedule a remote start for specific times and days of the week.

NoteIf you haven't driven your vehicle between scheduled remote starts, they will be turned off and you'll receive a notification through FordPass.

Know what that warning light on your dashboard means and be empowered to take action
You can receive Vehicle Health Alerts directly on your phone. Whether your engine temperature is skyrocketing while a family member is out driving your vehicle or you are too busy running around and can't recall if it's time for an oil change, FordPass will alert you to concerns with your vehicle. You will even be told the severity of the issue along with the steps to resolve it. FordPass will provide access to Roadside Assistance or online appointment scheduling with your preferred dealer, making it easy to take action and have peace of mind.

Click here for more information on getting Vehicle Health Alerts.

Check the current status of your vehicle
If you're wondering whether you have enough fuel to get to your appointment, you can check your fuel level in FordPass. You can also check approximate mileage and miles until your next service is needed.

Locate your vehicle
When you leave the mall, you can use FordPass to guide you to your parked vehicle. The Vehicle Locator feature saves the location of your parked vehicle with an on-board GPS. The vehicle location is automatically saved when you turn off your vehicle.

Note: A SYNC Connect-equipped vehicle with FordPass, must first be activated to access the aforementioned remote features. Learn how to activate SYNC Connect powered by FordPass.

How to pair your phone with SYNC 3

To use SYNC® 3 phone features-such as making a call or receiving a text message-you must first connect, or "pair" your Bluetooth®-enabled phone. Pairing is what allows Bluetooth devices to communicate securely with each other.

Please note that SYNC 3 can make and receive calls using only one paired phone at a time.27,48

See how to pair your phone with SYNC 3 in this video.

·  Before you start

There are a few things you should do before starting step 1:

Make sure that your phone is compatible with SYNC 3.

Familiarize yourself with the controls in your vehicle.

Your vehicle must be running and in Park, not in Accessory mode.

·  Switch on your vehicle and radio, and turn on your mobile phone. 

·  Enable your phone's Bluetooth feature, and make your phone discoverable.

·  On your vehicle's SYNC 3 touchscreen, press "Add Device."

(If you've already paired a phone, SYNC displays the name of that device. If your screen asks you to connect a phone, make sure Bluetooth is turned on for your paired device. If not, follow the next steps.)
  · Scan for devices on your mobile phone, until SYNC is found.  

·  Select SYNC on your mobile phone, which will then display a six-digit PIN.

Note: If your device prompts you to enter a PIN, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. 

·  When prompted on your phone's display, confirm that the PIN displayed by SYNC matches the PIN displayed on your phone. 

·  The SYNC display will then indicate that pairing is successful. 

·  Next, SYNC displays 911 Assist status.
(This feature is "Off" by default; press "Off" to turn the feature on.)

You also have the option to turn off "Auto-Download Contacts."
(This feature is "On" by default; press "On" to turn the feature off.)

·  Press the "Finish" button.

SYNC Connect® powered by FordPass 

With an available SYNC Connect-equipped vehicle, you can use FordPass to track your vehicle's location and remotely access vehicle features, such as start, lock and unlock, and vehicle status, including fuel level. You can also schedule specific times to remotely start your vehicle so it's ready to hit the road as soon as you are. SYNC Connect includes a Wi-Fi®hotspot that can connect up to ten devices at once, so your passengers can stay connected wherever you roam.

SYNC® 3 plus Android Auto™ Compatibility

SYNC 3 can bring the power of Android Auto to your Ford. You can talk to Google™ to interact with your smartphone while keeping your eyes on the road and hands on the wheel. Make calls, return missed calls and listen to voice mail, as well as send, read and reply to text messages and access your favorite music through your favorite apps. Google Maps™ provides voice-guided navigation, live traffic information and estimated travel time. You can also connect to Google Now and Google Music.



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